ONE44 Gaming

Rules and refunds

Paints and card packs are digital. A battle spot is real only after the entry fee is paid. This page is the return policy for those payments.

Paints

A paint is a .scs mod for American Truck Simulator. It is a fan file, and ONE44 is not part of SCS Software.
The download appears on the receipt after Stripe reports the card as paid. A cancelled checkout is not charged and does not unlock the file.
Save the receipt. That page is the download link.
Once the file is on the receipt, the sale is final.
A sale price is the price on the paint card. A coupon code lowers paints and packs in the cart. Neither one changes a battle entry fee.
If the link fails or the file will not install, ONE44 replaces that download.

A paid pack is added to the browser that checked out. Open it from Card Packs.
The sale is final once the pack is on the receipt. The free daily pack is not a purchase.

The captain signs in with Twitch, sets the roster, and pays the entry fee. Teammates play under that roster.
The team is locked in, and counts toward the slot cap, only after Stripe reports the fee as paid. A free battle locks in when the roster is submitted.
The captain checks the team in on the battle page during the 30 minutes before the posted start. A no-show forfeits the entry fee.
When the battle is full, a captain can join the waitlist. The first person in line registers when a spot opens. Dropping a team before the posted start forfeits the fee and opens that spot.
Each battle page lists the mode, team size, and any extra rules for that night.
If ONE44 cancels a battle before its posted start, the entry fee is refunded. After the posted start, the fee is not refunded.

Paint and pack sales are final once they are delivered on the receipt.
A battle entry fee is final once the team is locked in, except when ONE44 cancels the battle before the posted start.
If a payment is taken and the download or the roster lock never arrives, message @ONE44_Gaming on X. ONE44 will fix the delivery or refund that charge.